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This area is restricted to SG Solutions customers who have Service Level Agreement (SLA) subscriptions. 

Customers with an SLA will benefit from various support options including quicker response times, out-of-office hours support, mobile phone access to our support engineers and access to knowledge and support base information.

If you wish to learn more on our SLA offerings or you are interested to formalize an SLA with us, kindly contact us and we'll be happy to discuss what level of support you require.